As a business owner minimizing our equipment downtime is very important to me so it was an easy choice to use Donison and Associates/Aim Service Inc. for both sales and service when it comes to CCTV sewer inspection equipment. An example of great service was during a recent project in an isolated Northern Alberta community that can only be accessed by air, Antony and Sunny had to diagnose our problem over the phone, gather parts, and then ship those parts via airfreight the very same day. In under two days, we were back up and running, Now that’s service!